Kearns Emergency PlumbingVAT included, before we set off
What a plumber costs, at any hour
One price for the first hour, which is the call-out, then each half hour. The rate that applies right now is marked, and so is when waiting would cost less.
What a call-out costs
One price for the first hour, which is the call-out: getting to you, finding the problem and making it safe are all in it. Then each half hour after that. VAT is included, because that's what you pay.
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Right now
Daytime
8am to 6pm, Monday to Friday
First hour, including the call-out£95
Then each half hour£40
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Right now
Evenings and weekends
6pm to 10pm on weekdays, 8am to 10pm at weekends
First hour, including the call-out£135
Then each half hour£55
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Right now
Overnight and bank holidays
10pm to 8am every night, and all day on bank holidays
First hour, including the call-out£175
Then each half hour£70
- Daytime
- Evenings and weekends
- Overnight and bank holidays
In the first hour
- Getting to you, whatever the time
- Finding the problem
- Stopping the water and making it safe
- Up to an hour's work on the repair
Parts at cost, with the receipt. The common ones are on the van.
- It's the rate when we set off: a call at 9.55pm is charged at the evening rate.
- We tell you the rate on the phone before we set off, and price any repair on your phone before we start it.
- Pay by card, Apple Pay or bank transfer when we've finished. There's no deposit for a call-out.
Bank holidays, charged at the overnight rate
England and Wales. Checked Saturday 24 October 2026.
What most call-outs come to
How long the call-outs we're asked for most usually take, priced at the rates above with VAT in. Yours is priced on your phone before we start the repair.
| Call-out | Usually takes | Right nowDaytime | Right nowEvenings and weekends | Right nowOvernight and bank holidays |
|---|---|---|---|---|
| Unblocking a toilet | 30 minutes to an hour | £95 | £135 | £175 |
| Unblocking a sink or bath | 30 minutes to an hour | £95 to £110 | £135 to £150 | £175 to £190 |
| Clearing an outside drain | 45 minutes to an hour and a half | £95 to £135 | £135 to £190 | £175 to £245 |
| A burst pipe we can reach | 45 minutes to an hour and a half | £100 to £165 | £140 to £220 | £180 to £275 |
| A leaking joint or valve under a sink | 30 minutes to an hour | £100 to £120 | £140 to £160 | £180 to £200 |
| A toilet that won't stop running | 45 minutes to an hour and a quarter | £110 to £175 | £150 to £230 | £190 to £285 |
| Thawing a frozen pipe | 45 minutes to an hour and a half | £95 to £145 | £135 to £200 | £175 to £255 |
| A new stop tap | An hour to two hours | £110 to £220 | £150 to £290 | £190 to £360 |
| A failed immersion heater element | An hour to two hours | £125 to £235 | £165 to £305 | £205 to £375 |
| Finding a hidden leak | An hour and a half to three hours | £135 to £275 | £190 to £375 | £245 to £475 |
A guide, not a quote. A pipe we can't reach, or a part we don't carry, takes longer.
Questions
Prices
Is VAT included?
Yes. Every price on this site includes VAT, because that's what you pay.
Is it cheaper to wait until morning?
Yes, if it can safely wait. The daytime rate is the lowest, and each problem on this page says whether it can wait once you've done the first steps.
How do you charge for parts?
At cost, with the receipt. The common parts are on the van, so most repairs are done on the first visit.
How do I pay?
By card, Apple Pay or bank transfer when we've finished. There's no deposit for a call-out.
Water where it shouldn't be? Call now.
A plumber answers, day or night, and tells you the price for the hour before we set off.
On call now. A plumber answers, day or night.