Kearns Emergency Plumbing
Three plumbers and a phone that's always answered
A small firm in Sherwood, on a rota so one of us is always awake.
About us
A phone that's always answered by a plumber
A small firm on purpose. The person who answers at 2am knows what to tell you to do with your stop tap.
Joe Kearns started the firm in Sherwood in 2009, after ten years with a national repairs company where the phones were answered by people who'd never held a spanner. Priya joined in 2016 and runs our leak detection and insurance reports; Tom came in 2019 and is the one to call about drains. We take the nights in turn, so whoever answers is a plumber, awake, with the van keys.

- The rate for the hour told to you before we set off
- Shoe covers on and dust sheets down, even at 3am
- Every repair priced on your phone before we start it
The team
Who comes to your door

Joe Kearns
Founder · plumbing and heating
Answers more of the night calls than anyone, and still talks people through their stop tap as if it's the first time.

Priya Sandhu
Plumber · leak detection
Runs the thermal camera and writes the leak reports. Finds the leak, then lifts one board, not the floor.

Tom Hadley
Plumber · drains
Drains, toilets and anything that's backed up. Calm in a flooded kitchen, which is the point.

When we come round, day or night
- About an hour, at a time you choose online
- Photo ID, and our name on the van
- Shoe covers on and dust sheets down
- We tell you the rate before we start
- We take the old parts and the mess with us
Registered and insured
WaterSafe approved plumber
Assessed and approved to work on drinking water systems to the Water Supply (Water Fittings) Regulations, and listed on the national register.
Sample Registration number shown here on a live site
Gas Safe registered
The law says anyone working on a gas boiler or appliance must be on the Gas Safe Register. Ask to see the engineer's ID card, and check its number.
Sample Registration number shown here on a live site
TrustMark registered
The government-endorsed quality scheme for work in and around your home.
Sample Registration number shown here on a live site
Public liability insurance
Cover for your home and belongings while we work.
Sample Registration number shown here on a live site
DBS checked
Everyone who comes to your house.
Sample Registration number shown here on a live site
What we promise
- Answered by a plumber, day or night, never a call centre
- The price for the hour told to you before we set off, VAT included
- We stop the water and make it safe before we talk about the repair
- The repair priced on your phone before we start it, and nothing added without your say-so
- A written leak report with dated photographs, for your insurer, when you need one
- Twelve months' guarantee on our work
What customers say
4.9from 186 Google reviews Sample
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The tracker page is brilliant. I could see Tom was ten minutes away and who he was before I opened the door at midnight.
We manage sixty flats in Lenton and Beeston. Tenants ring Kearns direct, they never go over our limit, and the report is in my inbox before I'm in the office.
Found a leak under the hall floor with a thermal camera and lifted one board. Two other plumbers wanted to take the whole floor up.
Water where it shouldn't be? Call now.
A plumber answers, day or night, and tells you the price for the hour before we set off.
On call now. A plumber answers, day or night.