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On call now. A plumber answers, day or night. 0115 496 0247

Landlords and letting agents

Your tenants' emergencies, handled

Tenants ring us direct at any hour. We make it safe, stay inside your limit, and report back with photos for every property.

For landlords and letting agents

Your tenants ring us direct, day or night. We make it safe, tell you what we found, and do nothing above your limit without asking you first.

  • One account for every property you manage
  • Tenants call us direct: no waiting for your office to open
  • A repair limit for each property: above it, we ring you first
  • Photos and a report for every call-out, filed by property
  • One invoice a month, or one for each job, as you prefer

Your repair limit

Tell us the most we can spend on a property without asking, often £250. We always make it safe. Anything that would cost more waits for your yes, which you give on your phone.

  1. Open an account

    Your properties, who to ring out of hours, and your limit. It takes five minutes.

  2. Give your tenants our number

    We'll send a card for each property with our number and where its stop tap is.

  3. We report back

    After every call-out: what happened, what we did, the photos and the invoice, filed by property.

Open an account

Tom at the front door of a Victorian house converted into flats, a key safe and door bells on the frame, talking to the tenant in the doorway.

Questions

Landlords and agents

Can my tenants call you direct?

Yes. That's the point. Give them our number and we'll handle it, inside the limit you set for each property.

What if a repair costs more than my limit?

We make it safe, then ring you. Nothing over your limit is done until you say yes, on your phone.

How do you invoice?

One invoice a month for all your properties, or one for each job, with the report and photos filed by property.

Water where it shouldn't be? Call now.

A plumber answers, day or night, and tells you the price for the hour before we set off.

On call now. A plumber answers, day or night.